Signs of Hospitality This poster illustrates the signs (American Sign Language) for the following words: Hotel Room Food,eat Drink Deaf Clean Where What Understand Smoking Hello Please Thank you Welcome Sorry The signs to fingerspell the alphabet are also illustrated, as well as numbers one through ten. Communication and Disability Etiquette Tips 1. Use common sense and extend common courtesies to everyone. 2. Listen attentively when talking with people who have difficulty speaking and wait for them to finish. If necessary,ask short questions that require short answers or a nod of the head. 3. Speak directly to the individual you are addressing, not to a companion or sign language interpreter. Never shout at a person. Just speak in a normal tone of voice. 4. Never pretend to understand; instead, repeat what you have understood and allow the person to respond. 5. When you meet someone with a visual disability, always identify yourself and others who may be with you. If conversing in a group, remember to identify the person to whom you are speaking. 6. If needed, describe people with disabilities using "person-first language" (e.g. a person with epilepsy, not an epileptic). Avoid words/phrases like handicapped, victim, and confined to a wheelchair. 7. Service animals are working animals. Do not pet, feed or distract them. 8. Relax! Don't be afraid to use common, accepted phrases like, "See you later," or "Did you hear about that?" DBTAC: Regional ADA Centers www.adata.org (800) 949 4232 begin_of_the_skype_highlighting (800) 949 4232 end_of_the_skype_highlighting (V/TTY) THANKS TO: Jason Pope and Matthew Sims Supported by NIDRR Grant #H133D010204